Terms of Service



1 – On-Ramp / Foundations
It is required of all members who are new to CrossFit to attend beginner programming classes to learn all the movement standards before being allowed into the regular CrossFit classes. The beginner classes are designed to teach beginners of multiple levels quickly and effectively. After the member has learned all standards it is at the sole discretion of CrossFit Glasshouse to confirm that the member is ready to join the regular CrossFit classes. Additional time in the beginner classes may be necessary if the member has not demonstrated the minimum skill level required to join regular CrossFit classes. For members in greater need of coaching we will provide one on one coaching, the cost of this will be at the coaches set personal training rate. If a member already has CrossFit experience they will be asked to attend a free session at CrossFit Glasshouse and demonstrate a minimum skill set of movements before entering the regular classes. It is at the sole discretion of CrossFit Glasshouse to decide whether that minimum skill set has been met or if any Personal Training / beginner classes are required. If those sessions are required, they will be at the sole cost of the member.

2 – Private Training Sessions

All private training sessions booked require 24 hours notice from the member for cancelation to avoid penalty. If a session is cancelled with less than 24 hours notice the full amount of that session will be charged to the member.

3 – Pre-Paid Memberships

Under the pre-paid membership the member is allowed to put their membership on hold should they become injured or temporarily move away / or cannot train. The minimum period for which a membership can be put on hold is 1-week, and the membership will continue on once the member has returned to training. There are no refunds or transfers on unused portions of the pre-paid membership.

4 – Monthly Memberships

Members may put their membership on hold for 1 week or more during their commitment period.  Once the member resumes training at CrossFit Glasshouse the monthly payments will run automatically again.

Members may put their membership on hold for free for a maximum of 3 times per year.  For any other membership suspensions over and above this, a fee of 20Eur will apply.

There are no refunds or transfers on unused portions of the monthly membership.

5 – Rules on all Membership Options

Both the pre-paid and paid monthly memberships entitle the member to train a number of classes per month in congruence with their membership type.  CrossFit Glasshouse reserves the right to increase membership fees at any time, and upon the renewal period of the membership the new rates would apply. On memberships longer than one month, 30 days written notice must be given by the member to CrossFit Glasshouse, if the member chooses not to renew your membership. If the member would like to renew their membership, they must notify the staff as to which plan they’d like to subscribe to at the time of renewal, otherwise the member will automatically be renewed under the month to month contract at the month to month rates. The members payment method will be charged at the time of renewal with the standard rate of the month to month membership posted on the CrossFit Glasshouse website at the time of renewal.

Courses are not defined as a monthly membership, and therefore subscribing to a course only gives the member access to classes directly related to the course subscribed to. Since a course is not defined as a membership, the auto-renewal practice mentioned above does not apply for courses, and once a course is completed the member must notify the staff of his/her intentions. Should the member avail of a course in parallel to an active membership, irrelevant of the status of the course, the membership rules mentioned above will apply.

6 – Refund Policy

There are no refunds for membership or other services offered by CrossFit Glasshouse. Except, we charged the respective incorrectly. 

7 – Exceptions Policy

Exceptions are at the sole discretion of the CrossFit Glasshouse owners.

8 – Asshole Clause

Any member who demonstrates behaviour that is in any way deemed by the owners to be destructive to the CrossFit Glasshouse community may have their membership terminated without warning and without refund. NO ASSHOLES ALLOWED!

9 – Delinquent Accounts (No Pay – No Play)

If a member’s account balance is not paid in full on the due billing date, the member will have 7 days to make their late payment in full. If the member has not paid their dues by the 7th day deadline, the membership will be suspended and the member will be subject to a 100 EUR re-initiation fee if they wish to re-activate their membership. 

10 – Member Enjoyment

All CrossFit Glasshouse members deserve an un-interrupted enjoyment experience. To protect this enjoyment we have a no solicitation policy to ensure our members are not being solicited products by other members. CrossFit Glasshouse is a no solicitation zone… We don’t want anyone to feel pressure or weird about being pitched something in what should be his or her training sanctuary. But by all means if you have a product that you would like to discuss with CrossFit Glasshouse to see if it would be of interest for the gym please speak to one of the CrossFit Glasshouse staff.

11 – Respect

The CrossFit Glasshouse team has worked extremely hard to provide the members the best training facility they can, and as a result we expect the members to treat the equipment with respect as well as the Coaching staff and all of the members. We understand that equipment has a natural life cycle, and will receive wear and tear over the course of being used, but abuse of the equipment (including but not limited to the terms outlined in the code of conduct section below) that causes damage to the equipment or the facility in any way will be assessed at replacement value and the cost passed onto the member who caused it. Be respectful of time… Everyone has busy lives; please do not make a habit of showing up late to the class time. It is recommended to show up 15 min before class time to warm up and stretch.

12 – Code Of Conduct

The following is a list of rules that we enforce at CrossFit Glasshouse:

  • Don’t drop an empty barbell or a barbell that has only steel or black plates.
  • Collars must be used on barbells at all times.
  • Don’t drop the end of an empty barbell while stripping weight off of barbell.
  • Don’t drop a kettlebell from above the knee.
  • Don’t ghost ride the barbell or allow barbell to be thrown in a way that could be damaging to another person or the space.
  • Be clean. Clean up your area, wipe down any blood or sweat that you leave and put your equipment back where it belongs.
  • No Spitting, being rude, or being unsupportive of other members

13 – Services

CrossFit Glasshouse provides shower facilities for use by it’s members. Please be courteous to fellow members who may also want to use the showers. Members should be as quick as possible in the shower to allow for others to use it also. Members must remove all personal belongings from the shower area upon completion of shower. Towels will not be provided, members must bring their own. CrossFit Glasshouse accepts VISA, Mastercard and cash. Members must ALWAYS have a valid payment method on file at CrossFit Glasshouse to facilitate membership charges and applicable charges to the members account.

14 – Photos & Likeness

CrossFit Glasshouse will often take photos and video of its members during workouts or special events, and may choose to post the photos on the website or social media sites. The member agrees that his or her imagery and likeness are approved for CrossFit Glasshouse to use for any purpose pertaining to the general nature of the industry. There is no compensation for any imagery or likeness used in any form whether promotional or commercial.

The Member acknowledges and agrees as follows:

15 - Membership Term

  • I agree that I will maintain membership and pay the dues specified in my signed membership agreement.
  • I agree that I will be liable for dues for the entire Term of this agreement specified in my signed membership agreement in the amounts as stated herein regardless of usage or any change of circumstance.
  • I agree that my membership benefits are exclusive to me and are in no way transferable to anyone else.
  • I will comply with all the rules and regulations of CrossFit Glasshouse.
  • I hereby agree that if CrossFit Glasshouse, is unable to process my payment from the designated account provided by me, CrossFit Glasshouse is permitted to use any of the other accounts information provided as many times and as often as needed to replace the unpaid payments and service charges as explained in this agreement.
  • In addition to any rights and remedies it may otherwise have, CrossFit Glasshouse may terminate this Agreement at anytime with written notice to me if I fail to comply with my obligations under this Agreement and do not cure any such failure within seven days after receiving notice of such failure.
  • Failure to attend the Classes does not relieve me of the obligation to pay the full tuition for the program or phase in which I am currently enrolled.
  • I confirm that the provisions in this Agreement constitute the entire agreement between the parties hereto and supersede all prior communications, proposals, representations and agreements, whether oral or written with respect to the subject matter of this Agreement.
  • I acknowledge receiving a copy of this Agreement and I am aware that a copy of this document is available online on my member profile page.


I am participating in a program of physical activity, including, but not limited to, all of any of the following services and related activities offered by CrossFit Glasshouse Kft. (“CrossFit Glasshouse”): fitness classes, personal training sessions and nutritional programs, (together, the “Services”). I hereby assume all responsibility for my participation in the Services and acknowledge that: (a) I have had a physical examination and have been given my physician’s permission to participate in the Services (or that I have decided to participate without the approval of my physician), (b) participating in the Services will involve strenuous activity, risk of injury and of death, whether caused by myself or someone else, and (c) I am voluntarily participating in the Services with the knowledge of the dangers involved, including, but not limited to, the potential for a heart attack, muscle strains, pulls or tears, broken bones, shin splints, heat exhaustion, knee injuries, lower back injuries and soreness however caused, and any physical or property damage or loss, occurring during or after my use of the Services.


  1. To be liable for the cost of repair or replacement if I cause any damage to the CrossFit Glasshouse facilities (the “Facilities”).
  2. To waive any claims that I have or may have in the future against CrossFit Above All and its presidents, officers, directors, shareholders, employees, volunteers, affiliates, successors, estates, heirs, agents and independent contractors (together, the “Releasees”).
  3. To irrevocably release the Releasees from any claims of all kind (except as prevented by statute) for any Injuries, loss, damage, cost, or relief of any kind, resulting from or arising out of or connected with the Services, including without restriction, claims arising from excessive exertion, from the condition of equipment or premises or facilities, from the conduct of other members or third parties, and from negligence, including gross negligence, trespass, breach of contract, vicarious liability for any other person’s act or omission, or breach of any statutory or other duty of care, including any duty of care owed under the Occupiers Liability Act, R.S.B.C. 1979, c. 303, on the part of the Releasees.
  4. To defend, hold harmless and indemnify the Releasees from any and all liability for any damage to property of, or personal injury to, any third party resulting from my participation in the Services including any minors that I bring to the facility (each, a “Minor”).  Without limitation to the foregoing, I agree to supervise such Minors and to be wholly responsible for their conduct at all times while in the Facilities, and that CrossFit Above All shall in no way have any obligation to supervise any Minors.
  5. This waiver and release shall (a) be governed by Alberta law, and (b) be effective and binding upon my spouse, heirs, next of kin, relatives, executors, administrators, assigns and representatives in the event of my death or incapacity.